Help

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

	Register with Bongo and receive a U.S. shipping address.
	Enter the Bongo address as both your billing and shipping address.
	Use the credit card that you have on file with Bongo as the payment method.
	Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!

What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

What is the return policy?
If you are not completely satisfied with your purchase for any reason, please return it with your receipt within 30 days for an exchange or refund.

• Returns of non-defective items must be made within 30 days of the original purchase date.
• Items must be returned in original condition for full credit. Please package items carefully, using the original packing material if at all possible. Menus and Music is not responsible for damage that occurs to an item that is inadequately packed  for return shipment
• Returns with the original purchase receipt will be exchanged or refunded in the original tender.
• Defective products may be returned at any time for a replacement or merchandise credit only.
• We cannot accept returns of food items except when defective.
• We cannot accept returns of sale items.
• We do not pay for shipping on returns, except for defective products.
• Retuns should be sent to Menus and Music, 1462 66th St., Emeryville, CA 94608

For assistance, please contact Customer Service at 800-444-9515 M-F, 8AM to 5PM PT.